Managed IT Services Delaware
Have you recently felt like your network is failing to rise to your standards? Slower connections, reduced productivity and impeded performance are all signs of an IT department that’s no longer scaled to meet the demands of your company’s systems. You’ve grown since you first established your IT department, and like with many other companies, you’ve begun to outgrow them. Investing in rebuilding your IT policies, programs, technologies, service desks, and other assets is a costly initiative to undertake. Partnering with a company to deliver managed IT services in Delaware, however, is a cost-effective alternative that bypasses the expensive means to implement a successful, familiar IT department capable of supporting your company’s network, user base, and infrastructure.
The leading cause of employee downtime, more often than not, is IT-related. Optimizing your infrastructure is essential for ensuring your workforce has access to everything they need, resolving issues immediately with accurate, specialized solutions. Omega Systems prides itself on a combination of top-quality IT support services and human interaction. Ultimately, though IT is explicitly related to technology, those using the tech are human. Ensuring you have experts that understand how to effectively assist your employees while offering keen insights into your unique infrastructure results in unbeatable solutions delivered in a short turnaround period.
What Is Smart Support?
Being forced to contend with issue after issue repeatedly will take a heavy toll on your company’s resources. In its attempts to remedy and optimize network efficiency, an ill-equipped IT department will draw more and more resources to make up for its lack of experts, tools, and time. An insufficient IT department is a sinkhole that, despite their best efforts, pulls your business into the mud. Without a way to ensure reliable uptime, timely addressing of IT tickets and requests, and the means to monitor and proactively improve your IT infrastructure, your company is saddled with an ineffective and costly department.
Smart Support is intended to provide relief in that struggle. We offer high-value services designed to simplify your company’s IT management, centralize processes, and streamline workflows through effectively allotted resources and highly skilled teams. With your IT department either supported by our teams or entirely relegated to become Omega Systems’ sole responsibility, your executives and employees will be able to refocus their attention on core business products, services, and projects.
At a glance, our Smart Support service provides several key benefits, including:
- Fixed monthly cost structure with tiered options to suit your needs and budget
- Enterprise-level support and problem solving
- Dedicated account team
- IT project planning assistance
- Network health reviews
In addition, you’ll be provided with 24/7 support from technicians who have been extensively trained in all aspects related to your company’s infrastructure and network aspects. Omega Systems understands that no two companies are alike, which is why every dedicated team paired with our clients is provided with a complete understanding of what makes your company function. By understanding your processes and your teams, we can accelerate the optimization process, providing targeted solutions designed for seamless implementation and maximum benefits.
Omega Systems believes that the best work is done once, and it’s done to last. Providing high-value managed IT services in Delaware means offering you customizable service packages that help your company choose the options that are the best fit for your business objectives, restraints, and architecture. If you’re interested in a partnership, call us at (610) 678-7002 or contact us at our website for a consultation.