Managed IT Services Scranton, PA
Omega Systems has a unique process for delivering managed IT services that makes technology do what it’s supposed to do and helps businesses in Scranton, PA achieve their business objectives without technology getting in the way.
Who Is Omega Systems?
Omega Systems, headquartered in Reading, PA, provides enterprise-level IT solutions to any size client. We provide best-in-class managed IT services, cloud hosting, infrastructure-as-a-service, cybersecurity, disaster recovery, and online backup services for clients throughout eastern Pennsylvania, New Jersey, and Delaware.
We have grown to own and maintain three Pennsylvania-based facilities, including our corporate headquarters and private 5,000-square-foot SOC 2 certified data center, an additional back up data center, and a regional office in King of Prussia.
How to Choose the Best IT Support Company for Your Business
There are many IT support companies out there, but finding the right one for your business can be complicated. Here are a few questions to get you started:
- Does the company have experience with your industry?
Technology varies by industry. A service provider that knows the ins and outs of your industry’s technology is vital. Do they service other companies within your industry? Are they certified in your industry’s technologies?
Omega Systems’ technicians are a powerhouse of expertise and deliver optimum solutions for a wide range of industries, including education, healthcare, insurance, manufacturing, distribution, finance, legal, government, and non-profit industries. Our solutions comply with FDIC, Gramm-Leach-Bliley Act and other financial industry requirements and we are SOC 2 and CJIS compliant.
- Has the company earned any awards for their work?
Omega Systems has been recognized for excellence by Inc. 5000; CRN’s Tech Elite 250, MSP 500, and Next Gen 250 lists; and the Greater Reading Chamber of Commerce Top Business Report.
- How quickly can you expect service when you need it?
Downtime can lead to revenue losses. productivity losses, and compliance and/or reporting penalties, have a negative impact on customers, and damage the reputation of your business. Look for a company that offers the right mix of technologies that will proactively and reactively prevent incidents, identify vulnerabilities, and minimize damage.
Omega Systems offers several solutions, such as Smart Support, that each provide 24/7/365 proactive support, uncompromising quality, and reliable, personalized service. Our dedicated service team knows your infrastructure, your applications and your people, and is available around the clock. We will work with you until we find the solution.
- Does the company offer infrastructure planning or project assistance services?
As your business advances, you will need technology to keep pace while delivering the highest performance at the lowest cost. This involves more than just getting the best price on hardware.
Look for a company like Omega Systems that will work with your team to come up with a best-fit solution to meet your needs, provide scalable growth, and deliver the highest value to the organization.
As managed IT service providers, Omega Systems can help you keep pace with constant changes in IT, avoid problems and downtime, and free up your staff in Scranton, PA focus on more important projects. Call us today at (610) 678-7002 or contact us online for more information.