Managed IT Services Wilmington, DE
Reduce your IT costs and free up resources for your company in Wilmington, DE with managed IT services from Omega Systems, so you can concentrate on day-to-day business and stay ahead of the competition.
Omega Systems, founded in 2002, provides enterprise-level IT solutions to businesses of all sizes, specializing in helping businesses in the education, healthcare, insurance, manufacturing and distribution, finance, legal, government, entrepreneurial enterprise, and non-profit industries.
We own and operate several data centers and provide best-in-class private cloud, managed services, and back-up and disaster recovery solutions for clients throughout eastern Pennsylvania, New Jersey, and Delaware.
The Benefits of Managed IT Services
Regardless of whether you run a large or small business, Omega Systems’ Managed IT Services offer several benefits:
- Full-Service IT Support: IT problems disrupt productivity and stall projects, and time spent struggling to solve them is money down the drain. When you use Smart Support from Omega Systems, you will have immediate access an expert who can solve your problem and get your business back on track, often within minutes. Our managed IT service provides you with a dedicated and highly skilled team of professionals who have vast technological backgrounds and specialties and are skilled at problem-solving.
- Access to New Technology: With Smart Support you’ll be able to leverage our best-in-class hardware and software capabilities to focus on growing your business instead of monitoring and supporting your IT infrastructure.
- 24/7/365 Coverage: When it comes to personalized IT service, a lot of companies talk. Omega delivers, and it’s not like anything you’ve ever experienced. Think world-class support. From password resets to server reconfigurations and software migrations, our technical team handles it fast so that your staff can remain focused on more important priorities than resolving user issues or fixing malfunctioning equipment.
- Scale as Necessary: Managed IT service is extremely flexible, capable of expanding and contracting based on your business needs. As your business grows, you’ll be able to scale up or down at a moment’s notice with nothing more than a simple discussion with the Omega Systems team. If you hire on 10, 15 or even 50 employees, we can support them.
- Predictable Expenses: With managed IT services, you will pay the same amount regardless of how much support you need each month. Smart Support features a fixed monthly cost structure with tiered options to suit your needs and budget. We offer a range of customizable technology support platforms and services tailored to your specific environment.
Exceptional Customer Service
At Omega Systems, we also recognize the importance of the human element, especially when it comes to service. We consider you as a partner and recognize you by name. We consider ourselves an extension of your internal team and work to earn the title of “trusted advisor.”
Our high-level, first responders are trained to ask the right questions, listen to your concerns, and remain proactive in response to your requests. We encourage our partners to stay connected, leveraging our on-going expertise for project assistance, trainings, expert advice, steering committee involvement, and fact-based reporting.
If your IT department is overloaded, leave it to the experts to manage your IT services. Omega Systems is the perfect solution. To explore our extensive services, call us today at (610) 678-7002 or contact us online.