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Services2022-10-29T12:39:30-04:00

Services

Flexible IT Service Packages That Really Deliver

When it comes to personalized IT service, a lot of companies talk. Omega delivers — and it’s not like anything you’ve ever experienced.

For 20 years, Omega Systems has provided bespoke technology solutions to local SMBs and global, mid-market enterprises in search of robust, secure and professional support. Whether they’re looking to outsource their IT functions, augment their existing staff or benefit from our specialized industry expertise, Omega customers gain access to best-in-class technology – delivered by a best-in-class team.

Our technology experts have deep experience working closely with companies across a wide variety of industries, including banking, alternative investments, government and government contractors (GovCon), manufacturing, healthcare, professional services and nonprofit.

Cloud Services

  • Enterprise-grade private cloud infrastructure offering 99.999% uptime

  • Robust, reliable performance & predictable cost structure

  • Privately owned & operated data center

  • Meets or exceeds compliance requirements from PCI DSS, FDIC, GLBA, FISMA, DoD, DISA, Hitrust, CJIS & HIPAA

  • Plus public cloud support via Azure and Office 365

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Managed Cybersecurity

  • Multi-layered security built on a tiered platform

  • Internal/external vulnerability scanning

  • In-house SOC team for incident investigation & response

  • Customizable logging & reporting, including SIEM reporting

  • Security awareness training, endpoint detection & more ad hoc enhancements

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Managed Compliance

  • Sophisticated pairing of automation technology and expert consulting to help businesses assess the current state of their IT & cybersecurity environment

  • Data discovery and classification technology to locate and value your organization’s sensitive data to support compliance initiatives

  • Comprehensive IT risk assessment to gauge your compliance readiness against regulatory frameworks including NIST, CMMC, SEC, SOC 2, PCI DSS, HIPAA, GDPR and more

  • Executive-level reporting plus regular consultation with Omega vCISOs to analyze vulnerability & risk reports, assess compliance benchmarks and enhance proactive cybersecurity policies & procedures

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Managed IT & Escalation

  • On-site, remote & after-hours support via engineering team & in-house 24x7x365 Service Desk

  • Network monitoring & reporting, patch management, antivirus & anti-malware

  • In-house NOC for monitoring, alerting and investigation of customer IT issues at the network, server and application levels

  • Access to rapid response escalation team for remote and on-site triage

  • Customized escalation matrix and regular reporting

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Backup & Disaster Recovery

  • Continuous offsite replication to protect against threats, disasters and outages

  • Secure and flexible storage designed to scale with your business

  • Image- and file-based data recovery

  • Customizable retention options, regular diagnostic reports and same-day file restoration in an emergency

  • Aggressive Recovery Time Objectives (RTO)

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Managed IT Services

The Omega Difference

A Passion for Innovation. From building and enhancing our own private data center to developing new, robust managed services to meet evolving needs, history shows we strive for continuous innovation to ensure our customers are at the forefront of the IT experience.

We Make IT Personal. We’re proud of our technology stack, but it’s our people that really outshine the competition. Whether you need a sounding board or a seasoned advisor, our professionals take the time to deliver true white-glove service and build personal relationships that drive value for your business.

Commitment to Compliance. We know the burden that regulatory compliance can have on any size company; that’s why our managed solutions are designed to help businesses navigate these growing complexities. From desktop to data center, we’ll keep your information secure, confidential and compliant in accordance with necessary standards at the local, state, federal or relevant industry level.

How can we help?

  • Complete the form below to connect with someone at Omega Systems about your unique technology needs.
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