The son of Greek immigrants and entrepreneurs, Bill Kiritsis dedicated 11 years to the family business before pursuing his personal passion for technology. After gaining extensive experience in the field, Bill recognized a need for enterprise-level IT solutions in the SMB marketplace. In 2002, he established the organization now known as Omega Systems. Since then he has steadily grown the company by meeting clients’ needs for customized IT services and solutions. Today Omega Systems owns and operates several data centers and provides private cloud services, back-up and disaster recovery, and managed services for clients throughout eastern Pennsylvania, New Jersey and Delaware. Under Bill’s leadership Omega has earned both regional and national recognition for excellence.
Since Day 1, Jennifer Kiritsis has played a key role in growing Omega Systems and leading its technical and administrative teams. With a degree in information science and technology from Penn State University and more than 20 years of industry experience in technology operations, she leads the Omega’s day-to-day activities while shaping overall IT strategies, including the company’s innovative products and services.
As leader of the Data Center Engineering Team, Ben Tercha is responsible for data center strategies as well as security and compliances. With 20 years of hands-on technology experience and more than a decade in data center management, he has extensive network planning and design expertise — skills we leveraged to build our private data center and craft our unique triple data center approach. He also helps develop Omega’s suite of customizable smart services and speaks at events as an industry expert. Ben earned a bachelor’s degree in information science and technology from Penn State University and continually broadens his knowledge through Tier 1 partner certifications and training. Thanks to Ben, more than 200 clients have successfully migrated to the Omega Systems data center.
Jonathan Wechter joined Omega as controller in early 2018, bringing five years of corporate accounting experience to the table. He is responsible for Omega’s financing and accounting, including financial reporting, planning and analysis, internal controls, audit and taxation. Jonathan graduated cum laude from Millersville University with a bachelor’s degree in business administration and accounting. He is a licensed certified public accountant (CPA) and is in the process of attaining a master of science in taxation through the University of Cincinnati.
Wendy Mace leads the Technical Account Manager team responsible for ensuring total client satisfaction. With more than two decades of experience in information technology and client services, she earned national recognition from CRN as one of the Top Women of the Channel in 2016. Her talents and expertise help keep Omega Systems on the forefront in customer care.
After years of going above and beyond for clients as an Omega field services manager, Matt Repko transitioned to his current role in 2018. He has a degree in computer information systems from Alvernia College, 15-plus years of hands-on experience in IT and five in management. Today, he provides big-picture guidance for project-based work and insightful feedback on IT project lifecycles. He is also responsible for developing our field services team. He seeks out the best industry talent, matching personal and skillsets with the appropriate technical team and monitoring engineering and technical resources to ensure that every client’s needs are met.
An Omega veteran with more than 10 years in various technical services roles, Brian Lupinacci manages a team of Service Desk Engineers who are focused on timely and successful resolution of clients’ service desk tickets. He’s also responsible for overseeing support strategy implementation and customer satisfaction surveys. He joined Omega with more than 15 years of technical and management experience, varied Tier 1 partner certifications and a degree in Management Information Systems from Shippensburg University.
Rick Mutzel is a trusted technical advisor and Virtual Chief Information Officer to more than 200 Omega Systems clients, who appreciate his expertise in third-party compliance audit requirements, including HIPAA, CJIS, GLBA and PCI. With degree in computer technology/computer systems technology, nearly two decades of technology infrastructure experience, and ongoing Tier 1 partnership certifications and training, Rick contributes extensive insight to various Omega think-tank teams and client steering committees, and he is a recognized as a clear communicator and effective teacher and trainer on IT security and compliance.
Katie Brower holds a Bachelor of Science degree from Penn State University and brings eight years of purchasing and management experience to Omega. Within her role, Katie maintains and advances Tier 1 manufacturer partnerships to satisfy cost, quality and delivery expectations for Omega’s growing client base. As the leader of the Inside Sales division, she prepares her team to provide personalized service throughout the bid and procurement processes. Katie works closely with all parties to ensure that the proper solution components are purchased and delivery and support is appropriately allocated.