- How can we help you?
Omega Systems' Smart Support offerings raise the bar in IT support by reducing the need to over-allocate in- house resources. The boutique-style support platform provides our customers with options to select a technology support solution that aligns with their business strategies. All customizable solution offerings provide proactive support while delivering uncompromised quality, reliability and personalized service. Packages can include:
• Anti-virus/Anti-Malware Scanning, Updates &Virus Quarantine
• Operating System Patching & Updates
• Device Health Reporting
• Unlimited Remote Support
• Global Software Installs
• Project Manager
• Unlimited Onsite Support
• Network Monitoring & Reporting
• Existing Equipment Replacement Service Coverage
- Further Customize Your Smart Support Solution with Add-On Services
Third Party App Care and MDM (Mobile Device Management) are available "Add-On" services to fortify your network with preventative protection.
Third Party App Care (with seamless integration) is a preventative maintenance tool that guards 3rd party applications such as Adobe Flash, Adobe Reader, Adobe Shockwave, Firefox, Java, Google Chrome, Safari, Thunderbird, iTunes, QuickTime & Skype from malware vulnerabilities. Adding Omega Systems' Third Party App-Care simplifies the patch process with automatic updates.
• Seamlessly Integrate Patching Capabilities to Applications
• Close Security Holes
• Correct Problems
• Improve Product Functionality
• Guard Against Attacks
MDM (Mobile Device Management) is a preventative maintenance tool that safeguards against mobile device vulnerability in the workplace. Adding Omega Systems' MDM service protects employee and company-owned mobile devices by providing device security and service, while implementing necessary policies and procedures for adequate management and control.
• Enroll All Employee & Company-Owned Mobile Devices
• Configure & Apply Corporate Settings for Exchange
• Configure & Enforce Security & Corporate Policies
• Instantly Lock or Wipe Mobile Device in the Event of Theft or Loss
• Ensure IT Network Security