Even high-performing internal IT teams sometimes need additional support to manage infrastructure, respond to evolving cyber threats, and maintain operational performance.. A valuable solution to this problem is co-managed IT, which unites the convenience and control of an in-house IT department with the added knowledge, expertise and scale of a managed services provider (MSP).
Omega Systems’ co-managed IT services fill in the gaps where your technology staff needs additional bandwidth or specialized expertise, helping CIOs, IT directors, infrastructure managers, and internal IT teams refocus on strategic priorities while increasing efficiency, strengthening security, and reducing downtime.
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Even the most robust and sophisticated technologies are bound to fail and oftentimes, it happens at the most inconvenient or inconceivable time. Omega’s Smart Response NOC & escalation services are designed to provide an appropriate response protocol to efficiently handle your team’s IT requests before they negatively impact operations or lead to larger infrastructure issues.
Cybersecurity threats due to phishing, malware and social engineering continue to evolve and increase, requiring significant resources to keep pace. If your IT team is stretched thin, turn to Omega for proactive monitoring and network security, vulnerability scanning, unified threat management and outsourced SIEM and SOC services. We have the experience and understanding needed to prevent security threats from disrupting your operations and can fulfill the monitoring, management and reporting needs that consume your valuable time.
Thinking about the next evolution of your digital transformation? Many modern businesses that operate within the public or private cloud don’t have the resources to customize necessary infrastructure or develop the proper security. Our cloud consultants can help you determine the right fit for your unique hosting needs and lead or support your migration efforts while maintaining availability and performance.
With so much of your operation dependent on data availability, backup and disaster recovery is critical for preventing downtime, satisfying compliance requirements and strengthening your business continuity strategy. We can apply or enhance cloud backup solutions to ensure your data remains protected and accessible if a disruption occurs or a disaster strikes. Our customizable backup and retention solution offers aggressive Recovery Time Objectives (RTOs) and provides regular diagnostic reports for you to pulse-check your backup.
Through co-managed IT services, we’re supporting the success of mid-market and enterprise organizations across various industries. See what our customers say about our services and why they trust us as a long-term IT partner.
A: Co-managed IT services supplement an organization’s internal IT department with external expertise, tools, and resources. This model allows businesses to retain control while gaining access to specialized support, cybersecurity expertise, and additional bandwidth.
A: Co-managed IT is ideal for organizations with internal IT teams that need help managing growth, cybersecurity initiatives, cloud projects, compliance requirements, or day-to-day support demands.
A: Fully managed IT outsourcing places responsibility for IT operations with a service provider. Co-managed IT supplements an existing internal IT team, allowing responsibilities to be shared based on business needs.
A: Yes. Co-managed IT providers can supplement internal security efforts with services such as 24×7 monitoring, vulnerability management, SIEM, SOC support, endpoint protection, incident response, and strategic cybersecurity guidance.
Omega Systems is a trusted partner for co-managed IT services and ad hoc support. Our approach provides the support you need for improved security, reliability and efficiency without the extra strain on your staff. Contact us today to get started with our co-managed services.
