Award-winning IT MSP services that prioritize innovation, agility, and the customer experience
IT infrastructure is the backbone of modern business, and it needs to align with today’s performance demands. With information technology services from Omega Systems, your organization can efficiently and cost-effectively address every critical aspect of your infrastructure to increase effectiveness, enhance security and enable compliance.
Our managed IT support services include a range of proactive solutions to elevate your IT strategy. Continuous maintenance and network monitoring ensure your operations run seamlessly at all times, and our Service Desk is available 24×7 to respond to critical threats and unplanned downtime. Like all of Omega’s core services, customize your Smart Support package for maximum flexibility and personalization.
To extend beyond traditional network monitoring, Omega’s Network Operations Center (NOC) focuses on continuous alerting and Priority 1 response to keep your network functional and safe. Our Smart Response escalation services allow us to triage and investigate critical IT issues and design custom escalation plans that align to your organization’s priorities and resource needs.
Completing IT projects on time and on budget can be a complex undertaking. Omega Systems provides expert IT consulting and support to help your team manage projects from start to finish. Whether you’re managing an infrastructure upgrade, relocating to a new office or completing a proprietary project, our dedicated team can help you design an effective strategy for implementation so you can maximize the return on your investment.
If you already have an IT department in place, our co-managed IT services can effectively augment your team with additional expertise, resources and bandwidth. Whatever your technology needs, Omega Systems will provide the supplemental services your team needs to manage its workload and drive progress. Outsourcing processes like remote backup and vulnerability management gives your team the time to focus on large-scale, strategic projects that can improve your organization as a whole.
Omega’s 24×7 Service Desk is staffed with our skilled technicians trained to address your challenges across the IT spectrum. Regardless of your issue, our technicians offer the expertise necessary to solve your problem efficiently. With round-the-clock access to our help desk, your team can reduce downtime, boost productivity and save time and money often associated with technology troubleshooting.
With Omega as your MSP, you experience the benefits of a customer-first managed or co-managed technology partner, plus: