Omega delivers personalized IT service to give customers the security & flexibility they need to succeed. But don’t take our word for it.
Our infrastructure was outdated, and we knew we needed a sophisticated and reliable IT provider to help modernize our technology. Omega Systems helped us upgrade our systems, and as a result, we gained access to a trusted IT partner that delivers 24×7 support as well as proactive recommendations around security and digital transformation. Not only does Omega Systems help safeguard us from advanced cybersecurity threats, but they back up their knowledge and expertise with reliable customer service, consistent communication and competitive pricing. They give us the confidence we need to ensure that both our and our clients’ sensitive information is protected and that we have the technology and support we need to maintain our daily legal operations.
From reliable 24×7 end user support to round-the-clock monitoring, we feel more confident and secure knowing Omega Systems’ watchful eyes are protecting our environment and ensuring our optimal performance. Additionally, with access to a dedicated account manager, we received personalized attention, proactive guidance and ongoing best practice recommendations to keep our business operating seamlessly and successfully.
We have been working with Omega for about three years and found them to be very knowledgeable, responsive and professional. Our original relationship with them was through a hosted e-mail arrangement. This relationship has grown into a cloud-based communications network, virtual CIO involvement, and a system monitoring and support relationship. They were able to bring the cloud down to earth for us.
Our company has been partnering with Omega Systems since 2014 and implemented their total managed services in 2016. Their support/service has been a very positive experience for the overall company. Our Technical Account Manager has been great to work with. His understanding of our company’s needs/requirements allows us to make sure we have the proper IT infrastructure in place for our business to run smoothly. Omega’s attention and support to our IT systems allows management to focus more on growing our business.
Omega Systems always looks at the situation from different angles, carefully thought out, and provides realistic solutions to real problems. I wouldn’t want anyone else because I know it’s done right the first time every time!
High praise to the entire staff for making our transition unbelievably easy. Everyone was truly fantastic, as usual!
Not only was I impressed by the immediate attention given to our issue, but Omega Systems personally called with status updates, each concluding with an exact time of the next update, until the issue was resolved. Throughout this entire ordeal, I was confident Omega Systems would be able to restore everything in a timely manner. I cannot thank you enough for that level of response and positive results. It certainly verifies our decision to build on and strengthen our relationship with Omega Systems.
From concept to completion, Omega Systems consistently meets our expectations for all of our projects.
Omega Systems’ project planning is PHENOMENAL. When things happen at a planned pace with no surprises, I consider that the best customer service.
I can tell that Omega Systems has built a company where the key asset is the staff. I am by no means a computer programmer, hardware specialist or networking guru, however I have learned a lot from Omega’s staff, which has added to my base technological understanding.