Careers2019-10-09T16:07:47-05:00

Careers

Join An Award-Winning Team.

As one of the fastest-growing IT solutions consulting firms in the North East, we offer a range of challenging career opportunities, generous benefits and lots of growth opportunities – for the right person.

Review the job postings below and apply below. Don’t see a fit for your skill set? Check back regularly.

Under the guidance of the Manager of the Service Desk, this position is responsible for support of Omega Systems’ customers and employees working from Omega Systems’ offices as well as customer locations and remote locations. Support includes, but is not limited to, providing server, network, desktop, printer and telephony services while sustaining high customer satisfaction and providing a consistently rapid and high-quality response to maintenance needs.

The Service Desk functions as the first line support services to ensure the stable operation of the organization’s Customer support as well as local office support services, including maintenance, troubleshooting applications, resolving incidents and bug fixes. The individual will also assist in the maintenance of knowledge-based repository of common reported problems and resolutions to further increase effectiveness and efficiency for Omega Systems’ Service Desk operations.

Who We Are and What We Offer:

  • Come work for the company that has ranked among the TOP 100 and TOP 25 fastest growing IT Solutions consulting firms in the country
  • With our long-term commitment to providing exceptional customer service and owning and operating our own data center, Omega Systems is able to provide customized solutions to clients
  • Looking for growth opportunities? The company has experienced a 5,000% revenue growth rate in 10 years, with a 700% growth rate in the past 5 years
  • Need benefits? Benefits are provided at no cost to the employee

Operational Responsibilities:

  • Provide first line support through desk-side, remote, and local office support services
  • Identify opportunities to improve the knowledge base and increase the rate of first line resolution
  • Follow documented processes for incident management and request fulfilment
  • Provide guidance and direction for escalated service issues
  • Demonstrates dedication to customer service and able to quickly assess risks
  • Analyse and document software requirements
  • Leadership and People Responsibilities
  • Work with other colleagues within Omega Systems’ teams to deliver an effective Customer support service offering
  • Help ensure Customer support services teams are focused on achieving results using all resources available from initiation to resolution
  • Ensure that effective working relationships at all levels are achieved by simplifying complex technical messages and acting as an advocate of Omega Systems’ Customer support teams both externally and internally

Work Environment:

  • The job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, etc.
  • Physical Demands
  • This is largely a sedentary role which requires sitting at a desk and viewing a computer screen for long periods of time.
  • Position Type / Expected Hours of Work
  • This is a full-time position, and hours of work may rotate between daytime and overnight schedules.
  • Travel
  • Minimal travel is required for this position
  • Other Duties

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Technical Responsibilities:

  • Provide timely, resolution to technical support issues while following company standards
  • Properly log, prioritize, assign, track and respond to incidents and requests in a timely manner
  • Identify and resolve incidents within agreed SLAs, policies and procedures
  • Maintain support documentation of tools that are used by Customer support services
  • Monitor incident trends and identify recurring incidents for resolution
  • Ensure that all relevant incidents are linked to an appropriate problem
  • Proactively increase the amount of calls resolved at the first point of contact
  • Perform root cause analysis as needed for problems; working closely with other OMEGASYSTEMS support teams
  • Install and maintain desktop hardware and software, provide PC hardware troubleshooting/repair
  • Use advanced tools/technical knowledge to remediate Customer problems and conduct scheduled installs
  • Troubleshoot desktop usage and computer peripherals
  • Troubleshoot and correct defects in existing software systems
  • Responsible for installation, testing, troubleshooting and repair of workstations
  • Responsible for installation and configuration of workstation software
  • Complete PC installation, maintenance, e-mail administration, and disk capacity monitoring
  • Provide accurate estimates for and track data on time spent adding new features and fixing defects
  • Ensure technical documentation is created and maintained

Required Qualifications & Work Experience:

  • High school Diploma
  • Working knowledge of desktop and server operating systems (Windows, Linux, Unix, etc.)
  • Excellent listening, questioning, and customer service skills
  • Strong problem-solving and logical thinking skills, able to absorb and relate to new technical concepts quickly and build on knowledge learned
  • Ability to maintain composure, tact and effectiveness under stressful conditions
  • Ability to organize information, efficiently manage time and balance multiple priorities
  • Strong verbal and written communication skills, particularly an ability to relay technical concepts to a business audience

Preferred Qualifications & Work Experience:

  • Experience with ConnectWise Manage software or similar ticketing system
  • Experience with Microsoft operating systems, Microsoft Office Suite Outlook, Word, Excel, and PowerPoint), and Microsoft desktop applications
  • Experience with Active Directory account creation, password resets, group membership changes, distribution groups and other AD functions
  • Experience supporting VPN clients and VPN Administration
  • Conceptual understanding of LAN/WAN network infrastructure
  • Experience supporting applications running in an RDS environment

Incumbent(s) in this position may be required to perform other duties and special assignments not specifically stated.

EEO Statement:

Omega Systems is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.

Why Work for Omega Systems?

Omega’s team is a passionate bunch who enjoy what they do and feed off the momentum of a collaborative environment. Everyone is like family – all different, yet bound by a mutual respect for Omega’s vision. We make sure our employees are Omega-proud and excited to contribute their time and talent to our clients – because it’s their contributions that make the “Omega Difference” a reality.

Our culture is one of growth — not just for the company, but also for each of us as individuals. We uncover hidden talents and underused strengths and nurture leadership qualities. We celebrate personal and professional achievements and hold open the doors to advancement — encouraging each other to succeed.

We take a unique approach to team building. For example, our Synergy Program pairs members of different teams with other employees in diverse roles to give everyone a clearer perspective and a better appreciation of all aspects of the company. The extra time and effort spent on team building is definitely worthwhile. We continuously strive to create a work environment that develops trust among co-workers, strengthens confidence, energizes morale and fosters great communication.

The professionals at Omega are self-motivated and highly productive — and we don’t take those qualities for granted. We reward effort. We have fun, too! Hot days call for ice cream, and fall is a perfect time to barbecue. We celebrate special occasions, holidays, the seasons — you name it — in fun and creative ways. And we’re happy to do it!

Omega Systems Inc. is proud to be an equal opportunity employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.

Apply Now

Omega Systems is seeking a Full Time Service Desk Engineer to join our growing team of technical support engineers. This person will be responsible for resolving client trouble tickets for desktop hardware and software. The ideal candidate will be comfortable working in a fast paced environment and be able to communicate effectively both verbally and in writing to clients.

Who We Are and What We Offer:

  • Come work for the company that has ranked among the TOP 100 and TOP 25 fastest growing IT Solutions consulting firms in the country
  • With our long-term commitment to providing exceptional customer service and owning and operating our own data center, Omega Systems is able to provide customized solutions to clients
  • Looking for growth opportunities? The company has experienced a 5,000% revenue growth rate in 10 years, with a 700% growth rate in the past 5 years
  • Need benefits? Benefits are provided at no cost to the employee

Responsibilities:

  • Troubleshoot and repair customer desktop and laptop hardware and software problems
  • Server administration and support
  • Implement new hardware and software
  • Effectively communicate with clients on recommended actions for problem resolution
  • Document problems and associated resolution in Omega Systems CRM ticketing and database systems

Minimum Skills Required:

  • 2+ Years of experience in Helpdesk, Desktop or related IT position
  • Windows 7,8 and 10 experience a must
  • Microsoft Certified Professional
  • Working knowledge of Microsoft Active Directory
  • Experience with Exchange Email and Calendar with Outlook client
  • Experience in Antivirus products and spyware cleaning
  • Proficient in maintaining Desktop operating systems and applications, including installing, updating and removing
  • Proficient in Microsoft Office Applications
  • Excellent verbal and written communication skills
  • Ability to troubleshoot and resolve problems over the phone utilizing remote control programs
  • Candidate must be able to manage their time efficiently and work independently with minimal supervision
  • Must possess the ability to multitask; providing prompt resolution to customer problems
  • Ability to lift and transport computer equipment up to 50 lbs.

Why work for Omega?

Omega’s team is a passionate bunch who enjoy what they do and feed off the momentum of a collaborative environment. Everyone is like family – all different, yet bound by a mutual respect for Omega’s vision. We make sure our employees are Omega-proud and excited to contribute their time and talent to our clients – because it’s their contributions that make the “Omega Difference” a reality.

Our culture is one of growth — not just for the company, but also for each of us as individuals. We uncover hidden talents and underused strengths and nurture leadership qualities. We celebrate personal and professional achievements and hold open the doors to advancement — encouraging each other to succeed.

We take a unique approach to team building. For example, our Synergy Program pairs members of different teams with other employees in diverse roles to give everyone a clearer perspective and a better appreciation of all aspects of the company. The extra time and effort spent on team building is definitely worthwhile. We continuously strive to create a work environment that develops trust among co-workers, strengthens confidence, energizes morale and fosters great communication.

The professionals at Omega are self-motivated and highly productive — and we don’t take those qualities for granted. We reward effort. We have fun, too! Hot days call for ice cream, and fall is a perfect time to barbecue. We celebrate special occasions, holidays, the seasons — you name it — in fun and creative ways. And we’re happy to do it!

Omega Systems Inc. is proud to be an equal opportunity employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.

Apply Now

The Senior Network Engineer is responsible for technical design, evaluation, implementation, project management and support of the network environment along with technical leadership for other team members. The individual will work closely with management, internal and external customers to the IS department to understand needs, develop optimal network solutions, ensure timely delivery and resolve any production and support related issues. The position requires strong technical and network monitoring applications. The successful candidate will be highly motivated individual with keen problem solving and design skills at the enterprise level.

Responsibilities:

  • Design, implement and maintain new and existing network technologies in areas WAS routing topologies and core data center switching
  • Upgrade and maintain HP/Aruba, Cisco Layer 3 switches and Fortinet Firewall/Routers
  • Ensure high availability on core routers/switches, firewalls and wireless controllers
  • Lead Network related projects in all stages including determining requirements, providing solutions, testing, piloting and deployment
  • Act as escalation resource for Tier 2 and 3 issues
  • Participate with Tier 3 on-call rotation along with availability for 24×7 Tier 3 support issues

Requirements:

  • 5+ years of work experience supporting network infrastructure for medium to large enterprises
  • College Degree in Engineering, Computer Science, Information Technology or Equivalent
  • Advanced working experience with local and wide area transport environments (MPLS, DMVPN, SSL-VPN, IPSEC, GRE)
  • Advanced working experience with IP routing in large enterprises (EIGRP, OSPF, BGP EIGRP, route redistribution)
  • Experience with Cisto Nexus VDC, VPC, STP, Etherchannel
  • Highly desired working experience with Fortinet Fortimanager and Fortianalyzer
  • Strong planning, design and implementation skills in an enterprise environment
  • Proficient in troubleshooting resources such as Wireshark, Solarwinds, Cisco Prime (wireless devices) and Netflow
  • Strong attention to detail in analytical assessments;experience in developing and maintaining high quality documentation on all new deployed infrastructure
  • Proficiency with Visio
  • Experience with VOIP technologies such as SIP and integration into wide area network, while maintaining needed security and functionality
  • Experience with the following hardware: HP Aruba switches and wireless technologies | Cisco switches, routers and ASA firewalls | Fortinet Fortigate and related security products | wireless access point and controller technologies
Apply Now

The Managed Service Engineer is Responsible for maintaining customer’s environments both hosted and onsite with Omega Systems RMM tools.  The candidate will also be responsible for assisting with backup system maintenance tasks including adding agents, removing agents, monitoring backups and restorations.  Additional responsibilities will include managing and implementing security technologies such as Firewall Rules, Web Filtering, Intrusion Prevention and Application Control Sensors. The ideal individual will be comfortable in a fast paced work environment and possess excellent written and verbal communication skills. This individual will also have served at minimum (2) years in a remote support role for desktop and server environments interacting with customers or end users by use of phone, email, or IM/chat communications.  While this is a remote support position, communication and interaction with customers will occur on a daily basis, the candidate must have excellent customer service skills.

Responsibilities:

  • Maintain the health of Omega Systems client networks
  • Troubleshoot and repair server and network problems
  • Write and approve scripts for deployment in RMM tools
  • Monitor and maintain backup system for Omega Systems Smart DR and Smart Stor customers
  • Monitor and maintain firewall security policies and implement best practices
  • Perform and assist in “on-boarding” new customers to Omega Systems services
  • Recommend new products and services based upon customer’s present and future needs
  • Effectively communicate with clients on recommended actions for problem resolution
  • Document problems and associated resolution in Omega Systems ticketing systems
  • Adapt to different challenging work environments
  • Candidate must be able to manage their time efficiently and work independently with minimal supervision
  • Work with other Systems Engineers in a team environment in large deployment projects, troubleshooting and problem resolution
  • Mentor and provide hands-on education to other Omega Systems Engineers in relevant and filed-related subjects

Requirements:

  • 2 years of consulting experience
  • 1 to 3 years of hands-on experience with RMM tools (Kaseya, LabTech, GFIMax, etc.)
  • 1 to 3 years of hands-on experience with VMware vSphere 4.x-6.x Virtual Machine Management
  • 1 to 3 years of hands-on experience with Server OS, Application and data backup and recovery
  • 1 to 3 years of hands-on experience with Security Technologies (Firewalls, IPS, Web Filtering)
  • Experience with Fortinet security appliances
  • Experience designing and supporting site to site and remote access VPN solutions
  • Experience performing Microsoft Server Migrations (Active Directory, File Servers, SQL Servers, Exchange Servers)
  • Knowledge of Copper Category cabling and fiber optic cabling technologies
  • Must have excellent troubleshooting skills to diagnose and repair network connectivity problems in a timely manner
  • Must be able to participate in an on-call rotation to provide after-hours emergency support to customers
Apply Now

The Data Center Engineer is responsible for troubleshooting client network issues and making recommendations to ensure 99.99% uptime for customers. The Data Center Engineer will also be responsible for designing, planning and implementing customer projects, thus project management experience is a plus. The ideal individual will be comfortable in a fast-paced work environment and possess excellent written and verbal communication skills. This individual will also have served, hands-on, as a Server Engineer or Networking Engineer for a period of not less than three (3) years.

Responsibilities:

  • Maintain the health of Omega Systems’ client networks
  • Troubleshoot and repair server and network problems
  • Provide support of Omega Systems’ Data Center networking
  • Design, Implement and oversee new WAN and remote access installation projects
  • Work with sales to perform site surveys at new and potential clients and make recommendations to strengthen their networks
  • Recommend new products and services based upon customer’s present and future needs
  • Effectively communicate with clients on recommended actions for problem resolution
  • Document problems and associated resolution in Omega Systems’ ticketing systems
  • Adapt to different challenging work environments
  • Candidate must be able to manage their time efficiently and work independently with minimal supervision
  • Work with other Omega Systems’ Systems Engineers in a team environment in large deployment projects, troubleshooting and problem resolution
  • Mentor and provide hands-on education to other Omega Systems’ Engineers in relevant and field-related subjects
  • Work with other colleagues within Omega Systems’ teams to deliver an effective customer support service offering
  • Help ensure Customer Support Service teams are focused on achieving results using all resources available form initiation to resolution
  • Ensure that effective working relationships at all levels are achieved by simplifying complex technical messages and acting as an advocate of Omega Systems’ Customer Support teams both externally and internally
  • Provide Timely resolution to technical support issues while following company standards
  • Install and maintain desktop hardware and software, providing PC hardware troubleshooting and repair

Requirements:

  • 5 years of consulting experience
  • 3 to 5 years of hands-on experience as a Server Engineer
  • 3 to 5 years of hands-on experience with VMware vSphere
  • Current Microsoft certifications
  • Experience installing and managing Cisco routers, switches, wireless access points and security appliances
  • Experience with HP Proactive switches
  • Experience with Fortinet security appliances
  • Experience designing and supporting site to site and remote access VPN solutions
  • Experience performing Microsoft Server Migrations (Active Directory, File Servers, SQL Servers, Exchange Servers)
  • Shoretel IP telephony experience a plus
  • Knowledge of Copper Category cabling and fiber optic cabling technologies
  • Must have excellent troubleshooting skills to diagnose and repair network connectivity problems in a timely manner
  • Must be able to participate in an on-call rotation to provide after-hours emergency support to customer
  • Advanced field-related education, degree, certifications

Preferred:

  • 3+ years information technology experience supporting inbound customer requests or issue resolution
  • Minimally 3 years in a Network Engineer or Junior Network Engineer hands-on role
  • Strong working knowledge of desktop and server operating systems (Windows, Linus, Unix, etc.)
  • Proficiency with Microsoft operating systems, Microsoft Office Suite Outlook, Word, Excel and PowerPoint) and Microsoft desktop applications
  • Experience with Active Directory account creation, password resets, group membership changes, distribution groups and other AD functions
  • Experience supporting VPN clients and VPN administration
  • Conceptual understanding of LAN/WAN network infrastructure
  • Experience supporting applications running in a Citrix environment
  • Excellent listening, questioning and customer service skills
  • Strong problem-solving and logical thinking skills, able to absorb and relate to new technical concepts quickly and build on knowledge learned
  • Ability to maintain composure, tech and effectiveness under stressful conditions
  • Ability to organize information, efficiently manage time and balance multiple priorities
  • Strong verbal and written communication skills, particularly and ability to relay technical concepts to a business audience

Omega Systems is currently seeking a Field Services Engineer to support customer environments hosted at Omega Systems Data Center or on the customer’s premises. The Field Services Engineer will be responsible for deploying laptops and desktop equipment as well as providing ongoing maintenance support at client locations. They will also work with senior Omega technical staff as needed to provide support in Server, SAN and network specific instances as required.

The ideal candidate is comfortable in a fast paced work environment and possess excellent written and verbal communication skills. They also bring a minimum of two (2) years of experience in a desktop support role. and additional server environment experience is regarded as a plus. If this sounds like you, we’d like to talk to you!

Who We Are and What We Offer:

  • Come work for the company that has ranked among the TOP 100 and TOP 25 fastest growing IT Solutions consulting firms in the country
  • With our long-term commitment to providing exceptional customer service and owning and operating our own data center, Omega Systems is able to provide customized solutions to clients
  • Looking for growth opportunities? The company has experienced a 5,000% revenue growth rate in 10 years, with a 700% growth rate in the past 5 years
  • Need benefits? Benefits are provided at no cost to the employee

What We Need:

The ideal candidate is comfortable in a fast paced work environment and possess excellent written and verbal communication skills. They also bring a minimum of two (2) years of experience in a desktop support role. and additional server environment experience is regarded as a plus. If this sounds like you, we’d like to talk to you!

What You’ll Do:

  • Provide timely, resolution to technical support issues while following company standards
  • Properly log, prioritize, assign, track and respond to incidents and requests in a timely manner
  • Identify and resolve incidents within agreed SLAs, policies and procedures
  • Maintain support documentation of tools that are used by Customer support services
  • Monitor incident trends and identify recurring incidents for resolution
  • Ensure that all relevant incidents are linked to an appropriate problem
  • Install and maintain desktops, laptops and other related hardware and software
  • Use advanced tools and technical knowledge to remediate customer problems and conduct scheduled installs
  • Troubleshoot and correct defects in existing hardware and software systems
  • Responsible for installation, testing, troubleshooting and repair of desktops, laptops and network equipment
  • Responsible for installation and support of customer specific software applications
  • Ensure technical documentation is created and maintained

Operational Responsibilities

  • Troubleshoot and repair PC, laptop and printer hardware related problems
  • Troubleshoot and repair software related problems
  • Troubleshoot and repair network related problems
  • Administer and maintain Microsoft Windows Server installations
  • Administer and maintain SANs at customer sites
  • Administer and maintain Virtual environments
  • Administer and maintain Network equipment
  • Communicate with customers on recommended problem resolutions.
  • Generate reports and status updates on customer IT infrastructure
  • Work with Omega team on project design to improve Customer environment and processes
  • Document problems and associated resolutions in Omega Systems ticketing systems
  • Recommend new products and services in order to maintain or increase overall stability and performance of customer’s environment
  • Work directly with Omega Service Desk and Omega Data Center team to resolve escalated issues
  • Maintain certifications specific to job requirements as outlined by Omega Systems
  • Ability to lift and transport objects weighing up to 50 lbs.

Leadership and People Responsibilities

  • This role does not have direct supervisory responsibility.
  • Work with other colleagues within Omega Systems’ teams to deliver an effective customer support service offering
  • Ensure that effective working relationships at all levels are achieved by simplifying complex technical messages and acting as an advocate of Omega Systems’ customer support teams both externally and internally

Work Environment

  • In general, this job operates in a professional office environment but the environment can vary depending upon the client being services and the nature of their work premises.

Physical Demands

  • This is role can be sedentary which requires sitting at a desk and viewing a computer screen for long periods of time. It also requires activity which may include moving computers and other equipment in customer locations. The ability to lift items up to 50 pounds may be required from time to time.

Position Type / Expected Hours of Work

  • This is a full-time position, and hours of work are typically Monday thru Friday from 8 AM to 5 PM. Additional scheduled appointments may occur outside this time frame based upon customer request.

Travel

  • This role requires daily travel to client sites to perform support services.

Other Duties

  • This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

What You’ll Need:

  • 4 year degree preferred
  • 4+ years of IT Industry experience
  • Experience in the Managed Services Provider industry is preferred
  • Strong PC literacy with advanced skills in Microsoft Office applications
  • Experience with HP, Dell and Lenovo PCs and laptops
  • Experience with HP, Dell and Lenovo server equipment
  • Experience with Active Directory and Windows Server technologies
  • Experience with network devices (switches, wireless, security appliances)
  • Ability to multi-task, problem-solve and adapt to change in a fast-paced environment
  • Ability to complete assigned tasks with a minimum of guidance and oversight
  • Ability to prioritize multiple tasks and projects
  • Excellent verbal and written skills
  • A strong work ethic and the ability to communicate effectively with customers, engineers and management

EEO Statement

Omega Systems is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.

Omega Systems is currently seeking a New Business Development Executive with the experience and desire to thrive in an entrepreneurial environment to expand our client base in Philadelphia, Harrisburg, Reading, PA and a 70 mile surrounding area. We are looking for an individual who is a proven closer and has a track record of generative sales and is accustomed to earning commensurate with their sales skills, experience and effort. If you have the experience and fire, we’d like to talk to you!

Who We Are and What We Offer:

  • Come work for the company that has ranked among the TOP 100 and TOP 25 fastest growing IT Solutions consulting firms in the country
  • With our long-term commitment to providing exceptional customer service and owning and operating our own data center, Omega Systems is able to provide customized solutions to clients
  • Looking for growth opportunities? The company has experienced a 5,000% revenue growth rate in 10 years, with a 700% growth rate in the past 5 years
  • Who likes money? We offer a generous base salary plus commission! Our uncapped commission structure provides you with unlimited earnings potential for self-motivated, high-achievers
  • Need benefits? Benefits are provided at no cost to the employee

What We Need:

To facilitate and accelerate the aggressive growth that Omega Systems is experiencing we are seeking a New Business Development Executive who is tech savvy, can create new opportunities and is experienced in selling to the C-suite. The successful candidate will be a proven hunter, responsible for managing the entire sales process from lead generation, qualification and presentation to contract negotiation and closure, to establish a new corporate client base.

What You’ll Do:

  • Responsible for the entire sales process from cold calling and prospecting to close
  • Consultative approach to prospecting, qualifying and developing new relationships with businesses
  • Understand customer needs and requirements
  • Overall relationship management and the ability to coordinate required resources to respond to complex IT requirements
  • Ongoing training and manufacturer certifications
  • Develop and maintain relationships with client and vendor contracts
  • Prepare detailed quotes and proposals
  • Travel within Philadelphia, Harrisburg, Reading and a 70 mile radius

What You’ll Need:

  • BA/BS Degree is preferred
  • Five or more years of direct selling experience
  • At least 1 year of experience in selling cloud hosting, IT managed services, or solutions sales
  • Demonstrated track record as an independent, top performing hunter and closer who exceeds revenue goals
  • Passion for working collaboratively with clients and internal teams to deliver world-class services
  • Unmatched presentation, customer services and relationship building skills
  • Possess a positive attitude, be coach-able, insightful, energetic and a great problem solver
  • Ability to build relationships over the phone and face to face
Apply Now

Omega Systems is currently seeking an individual to join our growing team in a Marketing leadership role. This position will develop and manage strategic marketing programs, support business objectives, lead acquisition, foster customer retention, execute new business development, provide sales support, and advance brand recognition in target markets.

Who We Are and What We Offer:
  • Come work for the company that has ranked among the TOP 100 and TOP 25 fastest growing IT Solutions consulting firms in the country
  • With our long-term commitment to providing exceptional customer service and owning and operating our own data center, Omega Systems is able to provide customized solutions to clients
  • Looking for growth opportunities? The company has experienced a 5,000% revenue growth rate in 10 years, with a 700% growth rate in the past 5 years
  • Need benefits? Benefits are provided at no cost to the employee
What You’ll Do:
  • Build marketing programs to support specific marketing objectives across different channels and segments in support of our overall strategic marketing plan
  • Understand and further identify target markets and analyze creative strategies to capture growth in those markets
  • Develop business cases for marketing programs at the proposal stage and make recommendations on marketing strategies
  • Track, monitor and report ROI on all major marketing activities/campaigns, including but not limited to revenue opportunity generation within total cost to firm, cost of sale and cost per contact parameters
  • Organize promotional events at trade shows and other venues, coordinating with our staff to ensure prompt delivery of materials and merchandise
  • Develop and oversee SEO, Social Media and email campaign strategies
  • Lead the execution of marketing programs from start to finish, driving collaboration with the stakeholders and leveraging the right internal processes
  • Develop and manage budgets
  • Work with additional members of marketing team to keep all marketing materials current and brand focused.
What You’ll Need:
  • Experience building complex marketing programs and reporting on the results
  • Competence as a creative writer
  • Excellent communication skills
  • Strong problem-solving ability, including metrics-driven thinking
  • Familiarity with online content marketing and social media development strategies
  • Excellent interpersonal and client service skills, with ability to develop relationships
  • Experience working with and presenting to senior leaders and leadership teams
  • Demonstrated ability to link marketing to lead generation and experience with demand generation, lead tracking, and ROI
  • Strong negotiation and project management skills
  • Self-starter, independent and proactive
  • Motivated team player, with ability to manage multiple priorities and deadlines simultaneously
  • We’re looking for someone with 5+ years of experience in marketing, has a Bachelor’s Degree in Marketing or Business or similar, and is familiar with the following software/tools:
    • Salesforce
Apply Now