Managed IT Services Baltimore, MD
With Managed IT Services from Omega Systems, your business in Baltimore, MD can stay up-to-date with the latest technologies without adding expenses. We offer high-end expertise to help you manage your infrastructure while providing a friendly voice at the end of the line.
Omega Systems was founded in 2002 to provide enterprise-level IT solutions to businesses small and large. We own and operate several data centers and provide best-in-class private cloud, managed services, and back-up and disaster recovery solutions for clients throughout eastern Pennsylvania, New Jersey, and Delaware.
We have spent the last 18 years helping clients in many shapes, sizes, and industries get better results from their technology, primarily serving businesses in the education, healthcare, insurance, manufacturing and distribution, finance, legal, government, entrepreneurial enterprise, and non-profit industries.
Examples of Our Managed Services
Omega Systems has a wide selection of managed network services that will give you the competitive edge. Our customizable services provide dedicated account management, certified engineers, and instant access to familiar support.
Managed Technology Support
Omega Systems’ Smart Support services enable our customers to select a technology support solution that aligns with their business strategies and reduces their need to over-allocate in-house resources. There are several platforms that each provide proactive support, uncompromising quality, and reliable, personalized service.
The features of Smart Support include:
- Fixed monthly cost structure with tiered options to fit your budget
- Enterprise-level support and problem solving
- Dedicated account team
- IT project planning assistance
- Network health reviews
Managed Cybersecurity & Vulnerability
Is your data secure? The average SMB does not have enough resources to effectively combat cyber threats and attacks, and only the largest organizations can afford to hire a security team to manage all of it.
Discover Omega Systems’ Smart Secure, a simple, effective threat protection solution that provides proactive, professionally managed network security at the firewall level by a specialized team, around the clock.
Smart Secure includes:
- Multi-layered security built on a tiered platform
- Best-in-class UTM (unified threat management) hardware
- Local professional support 24/7
- Vulnerability scanning and risk management
- Customizable logging & reporting capabilities, including SIEM reporting
Managed Service Desk Support
Unlike some competitors, Omega Systems’ personalized IT services include the human element. A lot of companies talk, but Omega delivers. And it’s not like anything you’ve experienced before.
Think world-class support right around the corner… a dedicated service team that knows your infrastructure, your applications, and your people. Get help any time you need it – any day of the week, at any hour.
Many IT departments and companies rely on the expertise of just one or two people. Omega Systems has an entire team of high-level IT superheroes who are ready to spring into action at a moment’s notice when you need support.
Managed Data Protection
Omega Systems’ Smart Stor and Smart DR work independently or simultaneously to deliver the exact services you need.
Smart Stor provides secure, dedicated storage space that can grow as you do, along with customizable retention options, regular diagnostic reports, and same-day file restoration in an emergency.
Smart DR enhances the features of Smart Stor by adding backup disaster recovery, instant off-site virtualization in case of a disaster, and SLA (service level agreement) to address your uptime requirements and priorities.
Smart Stor and Smart DR include:
- Fast response
- Encrypted and compressed data transmission
- Image-based data replication
- Customizable and scalable
Free up resources and lower IT costs for your business in Baltimore, MD with managed IT services from Omega Systems. Explore our extensive services by calling us today at (610) 678-7002 or contact us online.