Managed IT Services Bethlehem, PA
Outgrowing your IT department, like molting out of a shell, is a natural progression of a company’s development. Many hierarchical organizations can deal with the resources and costs associated with maintaining their own IT and cybersecurity programs. Still, keeping network security, maintenance, and optimization in pace with a rapidly changing infrastructure isn’t feasible for every business. In Bethlehem, PA, managed IT services serve a distinct purpose in enabling your company’s functions and operations without the complete onus of responsibility and associated costs being placed solely on your shoulders.
Developing and implementing your own IT solutions through an internally built and managed IT department is a feat to be proud of. Still, it’s not the sole mark of an established and functional corporate entity. Many of the resources dedicated to IT capability could be vitally needed by core service, product, or solution offerings. Omega Systems is there to help balance out your budgetary restraints while delivering exemplary services beyond the market average, keeping your systems operational and protected while allowing you to prioritize critical business functions.
Making Customization Matter
There will be no outsourcing company that will understand your company as well as your teams do. They’ll be more concerned with meeting your expectations and promptly responding to ticket requests, meaning they’ll be competent but not extraordinary. But making par isn’t your goal. Any company can tend to your basic IT needs, but over-delivering on services is something that only Omega Systems can accomplish.
Going above and beyond is a cornerstone of what makes our company great. Our teams intensively review, study, and understand your company’s infrastructure, learn how it operates, and take a holistic perspective to gain keen insights into what makes your network unique. With the right technologies and services, utilized in tandem with a comprehensive knowledge base of what makes your infrastructure tick and through close collaboration with your extant in-house teams, Omega Systems offers personalized solutions and services tailored to your unique environment.
There’s a lot of work that needs doing to pair you with a dedicated Technical Account Management Team, giving you access to specialized engineers, round-the-clock support, and escalation services to monitor, address, and resolve all issues effectively. Our Smart Support services are designed to free up internal resources while enabling flexible support features for any challenge, including scalability, threat protection, intimate support familiarity and expertise, and more. Some of our key offerings include:
- Fixed monthly cost structure with tiered options to suit your needs and budget
- Enterprise-level support and problem solving
- Dedicated account team
- IT project planning assistance
- Network health reviews
Deploying an option-based, tiered solution provides you with a level of customization that other companies won’t. You may not need all of our services, and you shouldn’t have to pay for them. With our customized managed security packages, you’ll be able to curate and tailor the services you’ll need without overpaying for unnecessary supplemental services, all while gaining access to custom-built tools and world-class experts that ensure even the least comprehensive of our packages exceeds the top value offered by our competitors.
Even if you only need an extended team to bolster your IT department’s capabilities, you should feel confident in relying on managed IT services in Bethlehem, PA, that are competent, reliable, and dedicated to delivering unbeatable results. If you’re interested in a partnership, call us at (610) 678-7002 or contact us at our website for a consultation.